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Upstart Network

Upstart Network Reviews

www.upstart.com
What is your customer experience with Upstart Network?

Upstart Network Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Upstart Network has a 2.3 star rating from 7 customer reviews; consumers are mostly dissatisfied with a 67% unfavorable distribution and 17% positive.

Key Takeaways for Future Customers

  • Read Upstart Network reviews and verify loan offers before accepting.
  • Expect issues with customer service and website support for billing and refunds.
  • Confirm auto-pay dates and account numbers when enrolling to avoid payment problems.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delayed refunds and uncredited loan amounts.
  • Alleged bait and switch marketing and very high APRs compared to advertised rates.
  • Poor response from customer service and problems with account or bank changes.

Positive Feedback

Some customers report successful first loans and occasional helpful resolution for pay date changes.

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Media from reviews

Upstart Network - Refund my money 38900
Upstart Network - Refund my money 38900 - Image 2Upstart Network - Refund my money 38900 - Image 3Upstart Network - Refund my money 38900 - Image 4Upstart Network - I have not recieved loan amount and my deposit amount not refundable...Upstart Network - I have not recieved loan amount and my deposit amount not... - Image 2Upstart Network - I have not recieved loan amount and my deposit amount not... - Image 3
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Chinyere Wsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My July grocery purchases are either needing review or not showing up

I was not connected to an agent. The digital assistant kept asking the same question about a loan.

I was asking about problems with my Upstart grocery cash back. So this was no help.

I also saw this site that was a pissed-off customer, not Upstart, which was listed with your number. Not appropriate, and that just made me more angry.

Preferred solution: Want to get my July grocery charges added to my account which it is not doing

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Alyxandria Omq
map-marker Stone Mountain, Georgia

Selecting correct pay date.

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Let the consumer select auto-pay day when making loan. Date selected by company was *** getting money to pay on that date. They finally changed date convenient for me.

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Rose S Ymm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a loan from you please n thank you

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AI Highlights
  • - I got my first loan from Upstart and I’m grateful they gave me a chance.
  • - I hope it helps me this month.

I got my first loan from Upstart and I'm so grateful to them for finally giving me a chance by giving me a loan, even though it's my first loan with them. I'm still in shock about it, but maybe I can finally get through this month without struggling financially.

I still will be worried about next month, but hopefully, I will be okay. Thank you again, Upstart, for trusting me with my first loan with you, Rose Stines.

User's recommendation: Give them a try, you never know until you try n mom said they were great people to when she was alive n they were always happy to help when you needed it

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Leiah Riu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel ACH from my bank

My account has been hacked and I will be charged extra for overdrafts. Please cancel as of now! I have sent a payment through the mail

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Destine Gec

Just ask for review to rate , it has no complaints.

There is nothing negative happene. I have not nothing to notify as negative. just I want to move on about my process.And in the future I will talk more about it

Pros:
  • Unknown

Preferred solution: get personal loans that I have applied for

User's recommendation: I do recommend p

View full review
Anonymous
map-marker Mashpee, Massachusetts

Pay a bill

AI Highlights
  • - It would be easier to pay my bill.
  • - Not sure if my payment went through.
  • - If the bill isn't paid, call me and accept my new card.

Yes I'd ike it to be easier to pay my darn bill. Not even sure if I did or not.

It shouldn't matter if I need to use a different card. If bill isn't paid then I guess you ought to call me and accept my new card for payment

User's recommendation: Don't get a new card to pay with

View full review
Sammi Fiv

Refund and Delivery of package

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AI Highlights
  • - Paid UPS four times for delivery; carrier can't locate the address.
  • - Package due July 15 hasn't reached my address and I may pick up with ID and SSC.

I have paid UPS on four different occasions to have this package delivered to my home address. However, the carrier states he cant locate the address.

I am on disability and for the exact same package I should have received on July 15 still hasnt reached my address.

I am a very frustrated angry individual right now. I can bring both my ID and SSC with yo the office to get my package, I have billls that are pass dueAngry

Hermitage Park Apartments

5900 Hermitage Park Drive Apt 1611

Hermitage Tn, 37076

User's recommendation: Fire your delivery drivers

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Anonymous
map-marker Bethlehem, Pennsylvania

Loan payments not registering accurately

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My Loan payments is not balance Im paying and its not showing is like Im paying some underlying charges I was not made aware of just need answers

User's recommendation: Try not to take personal loans it’s too much

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Anonymous
map-marker Chicago, Illinois

Terrible service from start to who knows

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AI Highlights
  • - The company uses sham pre-approved loan offers.
  • - My case started over a month ago with multiple offers not fulfilled.

Company uses sham pre-approved offers for loans Mine started over a month ago. Multiple offers made for credit but will not fulfill any.

Even after showing then the offer they will not follow through. I am sick of the entire mess.s

Cons:
  • Lying always some secret person may call me

Preferred solution: Let the company propose a solution

User's recommendation: Stay away from Upstart at any cost

View full review
Javed K Htv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund my money 38900

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AI Highlights
  • - I paid 38900 through Upstart app, but no loan was provided.
  • - After 1 month, 38900 has not been returned.
  • - The user says Upstart is fraudulent.
Upstart Network - Refund my money 38900
Upstart Network - Refund my money 38900 - Image 2
Upstart Network - Refund my money 38900 - Image 3
Upstart Network - Refund my money 38900 - Image 4

Upstart is fake company I will paid 38900 through upstart aap now he did not give loan

Now after 1 month they not give my submitted money through upsatrt app amount 38900

Don't belive this app this is totally frod Company

Pros:
  • Account number changed
Cons:
  • Alleged bait and switch marketing with unwarranted very high apr

Preferred solution: Full refund

View full review
Anonymous
map-marker Tampa, Florida

Cannot make November 15 payment can i PK aid both on December 15 please

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Was sick for two week could not work. Was in my house for two week light cold and headache pleases can i make both payment on the December 15

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MAHESH K Lvs
map-marker Coimbatore, Tamil Nadu

I have not recieved loan amount and my deposit amount not refundable and my Account no changed

AI Highlights
  • - Loan 100000 approved and deposit 5000; processing ongoing.
  • - Account typo (197001****58484) reported; resolved; funds pending; service unresponsive.
Upstart Network - I have not recieved loan amount and my deposit amount not refundable...
Upstart Network - I have not recieved loan amount and my deposit amount not... - Image 2
Upstart Network - I have not recieved loan amount and my deposit amount not... - Image 3
Upstart Network - I have not recieved loan amount and my deposit amount not... - Image 4

I m Maheshkumar my contact no is 962963**** I have appiled 100000 Loan approved and I have my deposit amount 5000 recharges loan is under process but I have one mistake account no 197001****58484 but I m typing (197001****58484) wrong typing this problem resolved in customer service 2 days communication running amount credit in 15min talking in customer service but still now amount will be credited customer service not responding my problem still now customer service not in online contact 855 438**** plz help me my loan otherwise return my deposit money

Cons:
  • Change account

Preferred solution: Full refund

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Luceal Qwi

Close account

AI Highlights
  • - No account was set up and no email was provided.
  • - Requests deletion of all data on their system due to unauthorized use.

I have not set up an account I have not give you an email address I have not wanting anything from you so please can you delete everything that you have from my system as somebody else has used my phone thank you for your cooperation

Preferred solution: Rid of my account as I did not set it up

View full review
Sama N

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Sir amount not received and your customer not respons

Upstart Network - Sir amount not received and your customer not respons

Dear sir Your customer not respons sir

Yesterday recharge amount 30000 transfers sir my 30000 not return and lone approval amount not received

Loss:
$11

Preferred solution: Full refund

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Attapur, Telangana

Loan amount 100000

AI Highlights
  • - Sama Naveen's loan of 100000 was approved last week (09.08.2021) but not received.
  • - 30000 rs recharge amount is dated 09.08.2021.
  • - Customer not responsive.
Upstart Network - Loan amount 100000

Dear sir I am Sama naveen 901496**** Lone approved 100000 amount last week 09.08.2021 approved sir but not received still date Amount transfers I am 30000 rs recharge amount 09.08.2021 sir your customer not respons

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Brijesh N Avu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawal of my fund

Upstart Network - Withdrawal of my fund

I have been apply for loan on 18th August 2021 has not despatch till now ,and in that I have deposit sum of Rs 60000 in my wallet also but no respons on my fund

Loss:
$60000

Preferred solution: Full refund

View full review

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